Wednesday, June 1, 2016
I called the surgery coordinator at Barrington Surgeries and the receptionist said that she isn't in. This went on for a few days. I called to make sure that she sent in the paperwork to insurance to make sure I was approved but the coordinator was the only one who can answer. She finally called me back on Friday to tell me she is still waiting for the paperwork from the psych. I asked if I could schedule a tentative surgery date because I wanted to schedule it asap because I start work July 1. She said that Dr. Wool was out of town June 13-17 and his assistant was out of town June 20-24 so the first day I can have it is Monday June 27. I preferred to have it earlier but there was no way.
I called insurance Monday the 6th to see if they received the paperwork. They haven't. I called Tuesday and Wednesday as well - they still haven't. I decided to call the coordinator. Receptionist said she wasn't in... as usual. It seems like she's never in. Receptionist said she would call me back the next day but she didn't, so I called again. Receptionist said that the coordinator was only in Tuesdays and Thursdays. FINALLY the coordinator called me back and said that she sent in all the paperwork to insurance a week prior. I told her that I've been calling every day and they haven't received it. She called them and it turns out that they never got the fax. RAGE. She sent it all again and everything was good. I was a week behind, but whatever. I gave insurance a few days then I called to check in again.
I was finally approved on Monday June 13. I know most people have to wait a very long time, but I'm very impatient.
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